Resources
Calculate your cost savings and new revenue, from day one.
Input your actual business numbers. We'll estimate your return.
Your volumes
Assumptions
Adjust the numbers below to match your business. Click the boxes to edit.
Cost of your support team, per hour
Fully-loaded hourly cost of one support agent or technician
$/hr
Time your team spends per inquiry
Average handling time today, across email, phone and chat
min
Inquiries our AI can resolve without your team
Our customers average 70%. Lower it if your cases skew complex.
%
Your current return rate
Share of shipped products that come back
%
Returns that are avoidable
Products returned because the customer couldn't set it up or use it — not because it's faulty
%
Average product price
Revenue lost when a product comes back
$
Claims where you send a replacement
Whole product or part — whenever something ships out to fix the issue
%
Replacements that are avoidable
Cases a guided diagnosis resolves, so nothing needs to ship
%
Average replacement value
Blended across whole-product and part replacements
$
Inquiries that are a parts or accessory opportunity
Customer needs a part, an upgrade, or an add-on to solve their problem
%
Average parts or accessory price
Typical order value when a customer buys during support
$
Dealer visits that could be avoided
Only applies if you reimburse a dealer or service network
%
What you reimburse per dealer visit
Labor you pay back to the dealer for each service event
$
Support capacity freedCost saved
What your in-house team spends handling inquiries and validating warranty claims today.
3,350 inquiries & claims × 70% resolved by AI × 18 min × $40/hr
$337,680 /yr
$28,140 / mo
Returns avoidedCost saved
Customers return working products when they can't set them up or use them properly. Those returns are avoidable.
1,200 shipped × 6% returned × 35% avoidable × $900
$272,160 /yr
$22,680 / mo
Replacements avoidedCost saved
Whole products and parts you ship out to resolve a claim — when a guided diagnosis would have fixed it.
350 claims × 30% replaced × 40% avoidable × $180
$90,720 /yr
$7,560 / mo
New revenue from parts & accessoriesNew revenue
Every inquiry becomes an upsell moment — the right part or add-on, recommended when the customer needs it.
3,000 inquiries × 8% parts or accessory opportunity × $85
$244,800 /yr
$20,400 / mo
Dealer service visits avoidedCost savedOptional
When AI resolves the issue, customers make fewer trips to your dealers — and you reimburse fewer visits.
0 visits × 20% avoidable × $90 reimbursed
$0 /yr
$0 / mo
These are estimates based on the assumptions above, not guaranteed results.