AI technicians that sell more and cut your support costs in half from day one.
Refaire's AI sees, hears, and diagnoses technical products — the work your human technicians used to do — at scale, 24/7.
ScrollThe Problem
Technical knowledge scatters across systems, manuals, and your technicians' heads.
Technical knowledge scatters across systems, manuals, CAD files, videos, and people's heads. Refaire turns that scattered expertise into a multimodal, AI-ready knowledge bank — so your best technician is available on every call, in every language, at all times.
The Platform
Your customer's camera becomes the technician.
Learn
Refaire ingests your manuals, specs, and product docs, plus the fixes your technicians already know, into one knowledge bank.
Analyze
The customer points a camera; Refaire perceives the fault the way a trained technician would — a sound, a wobble, a misaligned part.
Resolve
It diagnoses, guides the fix, recommends the right part or SKU, and captures the interaction back into the knowledge bank.
Use Cases
One AI technician across the entire product lifecycle.
Knowledge Capture & Management
Capture expert know-how before it walks out the door; keep your best technician's judgment on every call.
Sales Assistance
Help customers buy the right product and parts, cutting wrong-fit returns.
Technician Training
Ramp new hires against your experts' encoded standards.
Installation Guidance
Walk customers and installers through setup and installation.
After-Sale Support & Repair
Diagnose and resolve on first contact, without a dispatch.
Warranty Validation & QA
Verify condition and quality with the same judgment, every batch, every shift.
Proven Results
More sales. Half the support cost.
Enterprise Ready
Fast to deploy. Easy to integrate. Built to scale.
Accelerate time to value
See ROI in weeks, not quarters. Refaire deploys against the docs you already have, with minimal lift from your team and impact from day one.
Connect to your existing stack
Works through your current operations — website, support flow, CRM, and ERP — through our API and integrations. No new hardware, no rip-and-replace.
Built to scale securely
One AI technician serves every customer, in every language, across every product line and region — with enterprise-grade security and data governance your team controls.
Your knowledge stays yours
Every interaction feeds back into your private knowledge bank, which you own and can export.
Get Started
Live in weeks, not quarters.
The cost of one hire. The output of your whole team.
24/7. Every language. Never churns.